These terms govern use of the Pacific Marketing WhatsApp AI Sales Agent service. By creating an account or using the service, you agree to these terms.
The service
The service helps a business organise product information, connect an authorised WhatsApp Business account, and manage customer conversations. AI features may generate reply suggestions or replies based on the information configured by the workspace.
Your responsibilities
You are responsible for keeping your account credentials secure, ensuring that your product facts, prices, media, and sales instructions are accurate, and obtaining any permissions required to communicate with your customers.
You must not use the service to break applicable law, send spam, make misleading claims, or violate WhatsApp, Meta, or other third-party platform rules.
AI-generated content
AI output can be inaccurate or unsuitable for a particular customer. You remain responsible for the content and consequences of messages sent from your business account, including product, health, pricing, and marketing claims.
Availability and third-party services
The service depends on providers such as Meta/WhatsApp, hosting, database, and AI services. Their availability, rules, or technical changes can affect the service. We may modify the service to maintain security and reliability.
Ending use
You may stop using the service at any time. We may suspend access where needed to protect the service, comply with law, or address a material breach of these terms.
Contact
Questions about these terms can be sent to onepig1020@gmail.com.